golden hour

/home/phakp/public_html/erp/langs/sq_AL

File/Folder	Size	Actions
accountancy.lang	27.97 KB
admin.lang	156.9 KB
agenda.lang	8.04 KB
assets.lang	1.85 KB
banks.lang	8.3 KB
bills.lang	33.12 KB
blockedlog.lang	5.22 KB
bookmarks.lang	1017 B
boxes.lang	6.06 KB
cashdesk.lang	5.67 KB
categories.lang	4.84 KB
commercial.lang	3.17 KB
companies.lang	17.54 KB
compta.lang	17.24 KB
contracts.lang	4.94 KB
cron.lang	4.92 KB
deliveries.lang	1.32 KB
dict.lang	8.2 KB
donations.lang	1.35 KB
ecm.lang	2.59 KB
errors.lang	29.52 KB
eventorganization.lang	9.13 KB
exports.lang	9.84 KB
externalsite.lang	281 B
ftp.lang	833 B
help.lang	1.16 KB
holiday.lang	6.29 KB
hrm.lang	2.78 KB
install.lang	17.79 KB
interventions.lang	3.81 KB
intracommreport.lang	1.38 KB
knowledgemanagement.lang	1.89 KB
languages.lang	3.17 KB
ldap.lang	1.43 KB
link.lang	492 B
loan.lang	1.29 KB
mailmanspip.lang	1.49 KB
mails.lang	9.94 KB
main.lang	34.26 KB
margins.lang	2.98 KB
members.lang	12.61 KB
modulebuilder.lang	12.84 KB
mrp.lang	5.79 KB
multicurrency.lang	1.65 KB
oauth.lang	1.85 KB
opensurvey.lang	3.31 KB
orders.lang	8.64 KB
other.lang	16.07 KB
partnership.lang	3.57 KB
paybox.lang	1.9 KB
paypal.lang	2.1 KB
printing.lang	2.38 KB
productbatch.lang	2.17 KB
products.lang	19.64 KB
projects.lang	15.33 KB
propal.lang	4.26 KB
receiptprinter.lang	3.18 KB
receptions.lang	2.72 KB
recruitment.lang	2.93 KB
resource.lang	1.18 KB
salaries.lang	1.46 KB
sendings.lang	3.37 KB
sms.lang	1.62 KB
stocks.lang	15.86 KB
stripe.lang	4.88 KB
supplier_proposal.lang	2.59 KB
suppliers.lang	2.13 KB
ticket.lang	15.91 KB
trips.lang	6.91 KB
users.lang	6.25 KB
website.lang	13.92 KB
withdrawals.lang	9.34 KB
workflow.lang	3.19 KB
zapier.lang	1.19 KB

Edit: ticket.lang

# en_US lang file for module ticket
# Copyright (C) 2013 Jean-François FERRY <hello@librethic.io>
#
# This program is free software: you can redistribute it and/or modify
# it under the terms of the GNU General Public License as published by
# the Free Software Foundation, either version 3 of the License, or
# (at your option) any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with this program. If not, see <https://www.gnu.org/licenses/>.

#
# Generic
#

Module56000Name=Tickets
Module56000Desc=Ticket system for issue or request management

Permission56001=See tickets
Permission56002=Modify tickets
Permission56003=Delete tickets
Permission56004=Manage tickets
Permission56005=See tickets of all third parties (not effective for external users, always be limited to the third party they depend on)

TicketDictType=Ticket - Types
TicketDictCategory=Ticket - Groupes
TicketDictSeverity=Ticket - Severities
TicketDictResolution=Ticket - Resolution

TicketTypeShortCOM=Commercial question
TicketTypeShortHELP=Request for functionnal help
TicketTypeShortISSUE=Issue or bug
TicketTypeShortPROBLEM=Problem
TicketTypeShortREQUEST=Change or enhancement request
TicketTypeShortPROJET=Project
TicketTypeShortOTHER=Tjetër

TicketSeverityShortLOW=Low
TicketSeverityShortNORMAL=Normal
TicketSeverityShortHIGH=High
TicketSeverityShortBLOCKING=Critical, Blocking

TicketCategoryShortOTHER=Tjetër

ErrorBadEmailAddress=Field '%s' incorrect
MenuTicketMyAssign=My tickets
MenuTicketMyAssignNonClosed=My open tickets
MenuListNonClosed=Open tickets

TypeContact_ticket_internal_CONTRIBUTOR=Contributor
TypeContact_ticket_internal_SUPPORTTEC=Assigned user
TypeContact_ticket_external_SUPPORTCLI=Customer contact / incident tracking
TypeContact_ticket_external_CONTRIBUTOR=External contributor

OriginEmail=Reporter Email
Notify_TICKET_SENTBYMAIL=Send ticket message by email

# Status
Read=Read
Assigned=Assigned
InProgress=In progress
NeedMoreInformation=Waiting for reporter feedback
NeedMoreInformationShort=Waiting for feedback
Answered=Answered
Waiting=Waiting
SolvedClosed=Solved
Deleted=Deleted

# Dict
Type=Type
Severity=Severity
TicketGroupIsPublic=Group is public
TicketGroupIsPublicDesc=If a ticket group is public, it will be visible in the form when creating a ticket from the public interface

# Email templates
MailToSendTicketMessage=To send email from ticket message

#
# Admin page
#
TicketSetup=Ticket module setup
TicketSettings=Settings
TicketSetupPage=
TicketPublicAccess=A public interface requiring no identification is available at the following url
TicketSetupDictionaries=The type of ticket, severity and analytic codes are configurable from dictionaries
TicketParamModule=Module variable setup
TicketParamMail=Email setup
TicketEmailNotificationFrom=Notification email from
TicketEmailNotificationFromHelp=Used into ticket message answer by example
TicketEmailNotificationTo=Notifications email to
TicketEmailNotificationToHelp=Send email notifications to this address.
TicketNewEmailBodyLabel=Text message sent after creating a ticket
TicketNewEmailBodyHelp=The text specified here will be inserted into the email confirming the creation of a new ticket from the public interface. Information on the consultation of the ticket are automatically added.
TicketParamPublicInterface=Public interface setup
TicketsEmailMustExist=Require an existing email address to create a ticket
TicketsEmailMustExistHelp=In the public interface, the email address should already be filled in the database to create a new ticket.
PublicInterface=Public interface
TicketUrlPublicInterfaceLabelAdmin=Alternative URL for public interface
TicketUrlPublicInterfaceHelpAdmin=It is possible to define an alias to the web server and thus make available the public interface with another URL (the server must act as a proxy on this new URL)
TicketPublicInterfaceTextHomeLabelAdmin=Welcome text of the public interface
TicketPublicInterfaceTextHome=You can create a support ticket or view existing from its identifier tracking ticket.
TicketPublicInterfaceTextHomeHelpAdmin=The text defined here will appear on the home page of the public interface.
TicketPublicInterfaceTopicLabelAdmin=Interface title
TicketPublicInterfaceTopicHelp=This text will appear as the title of the public interface.
TicketPublicInterfaceTextHelpMessageLabelAdmin=Help text to the message entry
TicketPublicInterfaceTextHelpMessageHelpAdmin=This text will appear above the message input area of the user.
ExtraFieldsTicket=Extra attributes
TicketCkEditorEmailNotActivated=HTML editor is not activated. Please put FCKEDITOR_ENABLE_MAIL content to 1 to get it.
TicketsDisableEmail=Do not send emails for ticket creation or message recording
TicketsDisableEmailHelp=By default, emails are sent when new tickets or messages created. Enable this option to disable *all* email notifications
TicketsLogEnableEmail=Enable log by email
TicketsLogEnableEmailHelp=At each change, an email will be sent **to each contact** associated with the ticket.
TicketParams=Params
TicketsShowModuleLogo=Display the logo of the module in the public interface
TicketsShowModuleLogoHelp=Enable this option to hide the logo module in the pages of the public interface
TicketsShowCompanyLogo=Display the logo of the company in the public interface
TicketsShowCompanyLogoHelp=Enable this option to hide the logo of the main company in the pages of the public interface
TicketsEmailAlsoSendToMainAddress=Also send a notification to the main email address
TicketsEmailAlsoSendToMainAddressHelp=Enable this option to also send an email to the address defined into setup "%s" (see tab "%s")
TicketsLimitViewAssignedOnly=Restrict the display to tickets assigned to the current user (not effective for external users, always be limited to the third party they depend on)
TicketsLimitViewAssignedOnlyHelp=Only tickets assigned to the current user will be visible. Does not apply to a user with tickets management rights.
TicketsActivatePublicInterface=Activate public interface
TicketsActivatePublicInterfaceHelp=Public interface allow any visitors to create tickets.
TicketsAutoAssignTicket=Automatically assign the user who created the ticket
TicketsAutoAssignTicketHelp=When creating a ticket, the user can be automatically assigned to the ticket.
TicketNumberingModules=Tickets numbering module
TicketsModelModule=Document templates for tickets
TicketNotifyTiersAtCreation=Notify third party at creation
TicketsDisableCustomerEmail=Always disable emails when a ticket is created from public interface
TicketsPublicNotificationNewMessage=Send email(s) when a new message/comment is added to a ticket
TicketsPublicNotificationNewMessageHelp=Send email(s) when a new message is added from public interface (to assigned user or the notifications email to (update) and/or the notifications email to)
TicketPublicNotificationNewMessageDefaultEmail=Notifications email to (update)
TicketPublicNotificationNewMessageDefaultEmailHelp=Send an email to this address for each new message notifications if the ticket doesn't have a user assigned to it or if the user doesn't have any known email.
#
# Index & list page
#
TicketsIndex=Tickets area
TicketList=List of tickets
TicketAssignedToMeInfos=This page display ticket list created by or assigned to current user
NoTicketsFound=No ticket found
NoUnreadTicketsFound=No unread ticket found
TicketViewAllTickets=View all tickets
TicketViewNonClosedOnly=View only open tickets
TicketStatByStatus=Tickets by status
OrderByDateAsc=Sort by ascending date
OrderByDateDesc=Sort by descending date
ShowAsConversation=Show as conversation list
MessageListViewType=Show as table list

#
# Ticket card
#
Ticket=Ticket
TicketCard=Ticket card
CreateTicket=Create ticket
EditTicket=Edit ticket
TicketsManagement=Tickets Management
CreatedBy=Created by
NewTicket=New Ticket
SubjectAnswerToTicket=Ticket answer
TicketTypeRequest=Request type
TicketCategory=Ticket categorization
SeeTicket=See ticket
TicketMarkedAsRead=Ticket has been marked as read
TicketReadOn=Read on
TicketCloseOn=Closing date
MarkAsRead=Mark ticket as read
TicketHistory=Ticket history
AssignUser=Assign to user
TicketAssigned=Ticket is now assigned
TicketChangeType=Change type
TicketChangeCategory=Change analytic code
TicketChangeSeverity=Change severity
TicketAddMessage=Add a message
AddMessage=Add a message
MessageSuccessfullyAdded=Ticket added
TicketMessageSuccessfullyAdded=Message successfully added
TicketMessagesList=Message list
NoMsgForThisTicket=No message for this ticket
TicketProperties=Classification
LatestNewTickets=Latest %s newest tickets (not read)
TicketSeverity=Severity
ShowTicket=See ticket
RelatedTickets=Related tickets
TicketAddIntervention=Create intervention
CloseTicket=Close|Solve ticket
AbandonTicket=Abandon ticket
CloseATicket=Close|Solve a ticket
ConfirmCloseAticket=Confirm ticket closing
ConfirmAbandonTicket=Do you confirm the closing of the ticket to status 'Abandonned'
ConfirmDeleteTicket=Please confirm ticket deleting
TicketDeletedSuccess=Ticket deleted with success
TicketMarkedAsClosed=Ticket marked as closed
TicketDurationAuto=Calculated duration
TicketDurationAutoInfos=Duration calculated automatically from intervention related
TicketUpdated=Ticket updated
SendMessageByEmail=Send message by email
TicketNewMessage=New message
ErrorMailRecipientIsEmptyForSendTicketMessage=Recipient is empty. No email send
TicketGoIntoContactTab=Please go into "Contacts" tab to select them
TicketMessageMailIntro=Introduction
TicketMessageMailIntroHelp=This text is added only at the beginning of the email and will not be saved.
TicketMessageMailIntroLabelAdmin=Introduction to the message when sending email
TicketMessageMailIntroText=Hello, A new response was sent on a ticket that you contact. Here is the message: 
TicketMessageMailIntroHelpAdmin=This text will be inserted before the text of the response to a ticket.
TicketMessageMailSignature=Signature
TicketMessageMailSignatureHelp=This text is added only at the end of the email and will not be saved.
TicketMessageMailSignatureText=Sincerely,--
TicketMessageMailSignatureLabelAdmin=Signature of response email
TicketMessageMailSignatureHelpAdmin=This text will be inserted after the response message.
TicketMessageHelp=Only this text will be saved in the message list on ticket card.
TicketMessageSubstitutionReplacedByGenericValues=Substitutions variables are replaced by generic values.
TimeElapsedSince=Time elapsed since
TicketTimeToRead=Time elapsed before read
TicketTimeElapsedBeforeSince=Time elapsed before / since
TicketContacts=Contacts ticket
TicketDocumentsLinked=Documents linked to ticket
ConfirmReOpenTicket=Confirm reopen this ticket ?
TicketMessageMailIntroAutoNewPublicMessage=A new message was posted on the ticket with the subject %s:
TicketAssignedToYou=Ticket assigned
TicketAssignedEmailBody=You have been assigned the ticket #%s by %s
MarkMessageAsPrivate=Mark message as private
TicketMessagePrivateHelp=This message will not display to external users
TicketEmailOriginIssuer=Issuer at origin of the tickets
InitialMessage=Initial Message
LinkToAContract=Link to a contract
TicketPleaseSelectAContract=Select a contract
UnableToCreateInterIfNoSocid=Can not create an intervention when no third party is defined
TicketMailExchanges=Mail exchanges
TicketInitialMessageModified=Initial message modified
TicketMessageSuccesfullyUpdated=Message successfully updated
TicketChangeStatus=Change status
TicketConfirmChangeStatus=Confirm the status change: %s ?
TicketLogStatusChanged=Status changed: %s to %s
TicketNotNotifyTiersAtCreate=Not notify company at create
Unread=Unread
TicketNotCreatedFromPublicInterface=Not available. Ticket was not created from public interface.
ErrorTicketRefRequired=Ticket reference name is required

#
# Logs
#
TicketLogMesgReadBy=Ticket %s read by %s
NoLogForThisTicket=No log for this ticket yet
TicketLogAssignedTo=Ticket %s assigned to %s
TicketLogPropertyChanged=Ticket %s modified: classification from %s to %s
TicketLogClosedBy=Ticket %s closed by %s
TicketLogReopen=Ticket %s re-open

#
# Public pages
#
TicketSystem=Ticket system
ShowListTicketWithTrackId=Display ticket list from track ID
ShowTicketWithTrackId=Display ticket from track ID
TicketPublicDesc=You can create a support ticket or check from an existing ID.
YourTicketSuccessfullySaved=Ticket has been successfully saved!
MesgInfosPublicTicketCreatedWithTrackId=A new ticket has been created with ID %s and Ref %s.
PleaseRememberThisId=Please keep the tracking number that we might ask you later.
TicketNewEmailSubject=Ticket creation confirmation - Ref %s (public ticket ID %s)
TicketNewEmailSubjectCustomer=New support ticket
TicketNewEmailBody=This is an automatic email to confirm you have registered a new ticket.
TicketNewEmailBodyCustomer=This is an automatic email to confirm a new ticket has just been created into your account.
TicketNewEmailBodyInfosTicket=Information for monitoring the ticket
TicketNewEmailBodyInfosTrackId=Ticket tracking number: %s
TicketNewEmailBodyInfosTrackUrl=You can view the progress of the ticket by clicking the link above.
TicketNewEmailBodyInfosTrackUrlCustomer=You can view the progress of the ticket in the specific interface by clicking the following link
TicketEmailPleaseDoNotReplyToThisEmail=Please do not reply directly to this email! Use the link to reply into the interface.
TicketPublicInfoCreateTicket=This form allows you to record a support ticket in our management system.
TicketPublicPleaseBeAccuratelyDescribe=Please accurately describe the problem. Provide the most information possible to allow us to correctly identify your request.
TicketPublicMsgViewLogIn=Please enter ticket tracking ID
TicketTrackId=Public Tracking ID
OneOfTicketTrackId=One of your tracking ID
ErrorTicketNotFound=Ticket with tracking ID %s not found!
Subject=Subject
ViewTicket=View ticket
ViewMyTicketList=View my ticket list
ErrorEmailMustExistToCreateTicket=Error: email address not found in our database
TicketNewEmailSubjectAdmin=New ticket created - Ref %s (public ticket ID %s)
TicketNewEmailBodyAdmin=Ticket has just been created with ID #%s, see information:
SeeThisTicketIntomanagementInterface=See ticket in management interface
TicketPublicInterfaceForbidden=The public interface for the tickets was not enabled
ErrorEmailOrTrackingInvalid=Bad value for tracking ID or email
OldUser=Old user
NewUser=Përdorues i ri
NumberOfTicketsByMonth=Number of tickets per month
NbOfTickets=Number of tickets
# notifications
TicketNotificationEmailSubject=Ticket %s updated
TicketNotificationEmailBody=This is an automatic message to notify you that ticket %s has just been updated
TicketNotificationRecipient=Notification recipient
TicketNotificationLogMessage=Log message
TicketNotificationEmailBodyInfosTrackUrlinternal=View ticket into interface
TicketNotificationNumberEmailSent=Notification email sent: %s

ActionsOnTicket=Events on ticket

#
# Boxes
#
BoxLastTicket=Latest created tickets
BoxLastTicketDescription=Latest %s created tickets
BoxLastTicketContent=
BoxLastTicketNoRecordedTickets=No recent unread tickets
BoxLastModifiedTicket=Latest modified tickets
BoxLastModifiedTicketDescription=Latest %s modified tickets
BoxLastModifiedTicketContent=
BoxLastModifiedTicketNoRecordedTickets=No recent modified tickets
BoxTicketType=Distribution of open tickets by type
BoxTicketSeverity=Number of open tickets by severity
BoxNoTicketSeverity=No tickets opened
BoxTicketLastXDays=Number of new tickets by days the last %s days
BoxTicketLastXDayswidget = Number of new tickets by days the last X days
BoxNoTicketLastXDays=No new tickets the last %s days
BoxNumberOfTicketByDay=Number of new tickets by day
BoxNewTicketVSClose=Number of tickets versus closed tickets (today)
TicketCreatedToday=Ticket created today
TicketClosedToday=Ticket closed today
KMFoundForTicketGroup=We found topics and FAQs that may answers your question, thanks to check them before submitting the ticket