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File/Folder	Size	Actions
accountancy.lang	29.87 KB	Del OK
admin.lang	169.07 KB	Del OK
agenda.lang	8.65 KB	Del OK
assets.lang	2.04 KB	Del OK
banks.lang	8.96 KB	Del OK
bills.lang	34.88 KB	Del OK
blockedlog.lang	5.4 KB	Del OK
bookmarks.lang	1.08 KB	Del OK
boxes.lang	6.49 KB	Del OK
cashdesk.lang	6.32 KB	Del OK
categories.lang	5.07 KB	Del OK
commercial.lang	3.22 KB	Del OK
companies.lang	18.12 KB	Del OK
compta.lang	18 KB	Del OK
contracts.lang	5.12 KB	Del OK
cron.lang	5.38 KB	Del OK
deliveries.lang	1.44 KB	Del OK
dict.lang	8.29 KB	Del OK
donations.lang	1.52 KB	Del OK
ecm.lang	2.72 KB	Del OK
errors.lang	32.4 KB	Del OK
eventorganization.lang	10 KB	Del OK
exports.lang	10.12 KB	Del OK
externalsite.lang	306 B	Del OK
ftp.lang	956 B	Del OK
google.lang	350 B	Del OK
help.lang	1.24 KB	Del OK
holiday.lang	6.78 KB	Del OK
hrm.lang	3.24 KB	Del OK
install.lang	18.92 KB	Del OK
interventions.lang	3.78 KB	Del OK
intracommreport.lang	1.47 KB	Del OK
knowledgemanagement.lang	2.04 KB	Del OK
languages.lang	3.2 KB	Del OK
ldap.lang	1.86 KB	Del OK
link.lang	565 B	Del OK
loan.lang	1.43 KB	Del OK
mailmanspip.lang	1.55 KB	Del OK
mails.lang	10.61 KB	Del OK
main.lang	36.76 KB	Del OK
margins.lang	3.18 KB	Del OK
members.lang	13.19 KB	Del OK
modulebuilder.lang	13.28 KB	Del OK
mrp.lang	6.39 KB	Del OK
multicurrency.lang	2.41 KB	Del OK
oauth.lang	2.03 KB	Del OK
opensurvey.lang	3.61 KB	Del OK
orders.lang	9.14 KB	Del OK
other.lang	17.12 KB	Del OK
partnership.lang	3.81 KB	Del OK
paybox.lang	2.02 KB	Del OK
paypal.lang	2.24 KB	Del OK
printing.lang	2.55 KB	Del OK
productbatch.lang	2.49 KB	Del OK
products.lang	21.54 KB	Del OK
projects.lang	17.08 KB	Del OK
propal.lang	4.27 KB	Del OK
receiptprinter.lang	3.5 KB	Del OK
receptions.lang	2.8 KB	Del OK
recruitment.lang	3.17 KB	Del OK
resource.lang	1.4 KB	Del OK
salaries.lang	1.6 KB	Del OK
sendings.lang	3.61 KB	Del OK
sms.lang	1.84 KB	Del OK
stocks.lang	17.38 KB	Del OK
stripe.lang	4.85 KB	Del OK
supplier_proposal.lang	3.2 KB	Del OK
suppliers.lang	2.27 KB	Del OK
ticket.lang	16.45 KB	Del OK
trips.lang	7.01 KB	Del OK
users.lang	6.7 KB	Del OK
website.lang	14.96 KB	Del OK
withdrawals.lang	10.09 KB	Del OK
workflow.lang	4.1 KB	Del OK
zapier.lang	1.24 KB	Del OK

Edit: ticket.lang

# en_US lang file for module ticket # Copyright (C) 2013 Jean-François FERRY <hello@librethic.io> # # This program is free software: you can redistribute it and/or modify # it under the terms of the GNU General Public License as published by # the Free Software Foundation, either version 3 of the License, or # (at your option) any later version. # # This program is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the # GNU General Public License for more details. # # You should have received a copy of the GNU General Public License # along with this program. If not, see <https://www.gnu.org/licenses/>. # # Generic # Module56000Name=Ticket Module56000Desc=Sistema di tickets per la gestione di problemi o richieste Permission56001=Visualizza tickets Permission56002=Modifica tickets Permission56003=Cancella tickets Permission56004=Manage tickets Permission56005=See tickets of all third parties (not effective for external users, always be limited to the third party they depend on) TicketDictType=Ticket - Tipologie TicketDictCategory=Ticket - Gruppi TicketDictSeverity=Ticket - Importanza TicketDictResolution=Ticket - Risoluzione TicketTypeShortCOM=Commercial question TicketTypeShortHELP=Richiesta di aiuto funzionale TicketTypeShortISSUE=Problema o bug TicketTypeShortPROBLEM=Problema TicketTypeShortREQUEST=Richiesta di modifica o miglioramento TicketTypeShortPROJET=Progetto TicketTypeShortOTHER=Altro TicketSeverityShortLOW=Basso TicketSeverityShortNORMAL=Normale TicketSeverityShortHIGH=Alto TicketSeverityShortBLOCKING=Critico, bloccante TicketCategoryShortOTHER=Altro ErrorBadEmailAddress=Campo '%s' non corretto MenuTicketMyAssign=Miei tickets MenuTicketMyAssignNonClosed=Miei tickets aperti MenuListNonClosed=Tickets aperti TypeContact_ticket_internal_CONTRIBUTOR=Contributore TypeContact_ticket_internal_SUPPORTTEC=Assegnato a TypeContact_ticket_external_SUPPORTCLI=Contatto cliente / tracciamento incidente TypeContact_ticket_external_CONTRIBUTOR=External contributor OriginEmail=Email giornalista Notify_TICKET_SENTBYMAIL=Send ticket message by email # Status Read=Da leggere Assigned=Assegnato InProgress=Avviato NeedMoreInformation=In attesa del feedback dei giornalisti NeedMoreInformationShort=in attesa di un riscontro Answered=Answered Waiting=In attesa SolvedClosed=Risolto Deleted=Deleted # Dict Type=Tipo Severity=Gravità TicketGroupIsPublic=Il gruppo è pubblico TicketGroupIsPublicDesc=Se un gruppo di ticket è pubblico, sarà visibile nel modulo durante la creazione di un ticket dall'interfaccia pubblica # Email templates MailToSendTicketMessage=Per inviare e-mail dal messaggio ticket # # Admin page # TicketSetup=Ticket impostazioni TicketSettings=Impostazioni TicketSetupPage= TicketPublicAccess=A public interface requiring no identification is available at the following url TicketSetupDictionaries=The type of ticket, severity and analytic codes are configurable from dictionaries TicketParamModule=Module variable setup TicketParamMail=Email setup TicketEmailNotificationFrom=Notification email from TicketEmailNotificationFromHelp=Used into ticket message answer by example TicketEmailNotificationTo=Notifiche via email a TicketEmailNotificationToHelp=Invia email di notifica a questo indirizzo TicketNewEmailBodyLabel=Text message sent after creating a ticket TicketNewEmailBodyHelp=The text specified here will be inserted into the email confirming the creation of a new ticket from the public interface. Information on the consultation of the ticket are automatically added. TicketParamPublicInterface=Public interface setup TicketsEmailMustExist=Require an existing email address to create a ticket TicketsEmailMustExistHelp=Nell'interfaccia pubblica, l'indirizzo email dovrebbe già essere inserito nel database per creare un nuovo ticket PublicInterface=Interfaccia pubblica TicketUrlPublicInterfaceLabelAdmin=Alternative URL for public interface TicketUrlPublicInterfaceHelpAdmin=It is possible to define an alias to the web server and thus make available the public interface with another URL (the server must act as a proxy on this new URL) TicketPublicInterfaceTextHomeLabelAdmin=Welcome text of the public interface TicketPublicInterfaceTextHome=Puoi creare una richiesta si assistenza/supporto oppure visualizzarne uno esistente con il suo numero ID di richiesta. TicketPublicInterfaceTextHomeHelpAdmin=The text defined here will appear on the home page of the public interface. TicketPublicInterfaceTopicLabelAdmin=Interface title TicketPublicInterfaceTopicHelp=This text will appear as the title of the public interface. TicketPublicInterfaceTextHelpMessageLabelAdmin=Help text to the message entry TicketPublicInterfaceTextHelpMessageHelpAdmin=Questo testo apparirà sopra l'area di inserimento dell'utente ExtraFieldsTicket=Extra attributes TicketCkEditorEmailNotActivated=HTML editor is not activated. Please put FCKEDITOR_ENABLE_MAIL content to 1 to get it. TicketsDisableEmail=Do not send emails for ticket creation or message recording TicketsDisableEmailHelp=By default, emails are sent when new tickets or messages created. Enable this option to disable *all* email notifications TicketsLogEnableEmail=Enable log by email TicketsLogEnableEmailHelp=At each change, an email will be sent **to each contact** associated with the ticket. TicketParams=Params TicketsShowModuleLogo=Display the logo of the module in the public interface TicketsShowModuleLogoHelp=Enable this option to hide the logo module in the pages of the public interface TicketsShowCompanyLogo=Display the logo of the company in the public interface TicketsShowCompanyLogoHelp=Enable this option to hide the logo of the main company in the pages of the public interface TicketsEmailAlsoSendToMainAddress=Invia anche una notifica all'indirizzo email principale TicketsEmailAlsoSendToMainAddressHelp=Abilita questa opzione per inviare anche un'e-mail all'indirizzo definito nel setup "%s" (vedi scheda "%s") TicketsLimitViewAssignedOnly=Restrict the display to tickets assigned to the current user (not effective for external users, always be limited to the third party they depend on) TicketsLimitViewAssignedOnlyHelp=Only tickets assigned to the current user will be visible. Does not apply to a user with tickets management rights. TicketsActivatePublicInterface=Attivare l'interfaccia pubblica TicketsActivatePublicInterfaceHelp=Public interface allow any visitors to create tickets. TicketsAutoAssignTicket=Automatically assign the user who created the ticket TicketsAutoAssignTicketHelp=When creating a ticket, the user can be automatically assigned to the ticket. TicketNumberingModules=Tickets numbering module TicketsModelModule=Modelli di documenti per i ticket TicketNotifyTiersAtCreation=Notify third party at creation TicketsDisableCustomerEmail=Always disable emails when a ticket is created from public interface TicketsPublicNotificationNewMessage=Invia e-mail quando un nuovo messaggio/commento viene aggiunto a un ticket TicketsPublicNotificationNewMessageHelp=Invia e-mail quando si aggiunge un nuovo messaggio dall'interfaccia pubblica (all'utente assegnato o all'e-mail di notifica a (aggiorna) e / o all'e-mail di notifica a) TicketPublicNotificationNewMessageDefaultEmail=Notifiche via email (aggiornamento) TicketPublicNotificationNewMessageDefaultEmailHelp=Invia un'e-mail a questo indirizzo per ogni nuovo messaggio di notifica se al ticket non è assegnato un utente o se l'utente non ha alcuna e-mail nota. # # Index & list page # TicketsIndex=Area Tickets TicketList=List of tickets TicketAssignedToMeInfos=This page display ticket list created by or assigned to current user NoTicketsFound=No ticket found NoUnreadTicketsFound=No unread ticket found TicketViewAllTickets=View all tickets TicketViewNonClosedOnly=View only open tickets TicketStatByStatus=Tickets by status OrderByDateAsc=Ordina per data crescente OrderByDateDesc=Ordina per data decrescente ShowAsConversation=Mostra come elenco di conversazioni MessageListViewType=Mostra come elenco di tabelle # # Ticket card # Ticket=Ticket TicketCard=Ticket card CreateTicket=Create ticket EditTicket=Edita ticket TicketsManagement=Gestione dei ticket CreatedBy=Creato da NewTicket=Nuovo Ticket SubjectAnswerToTicket=Ticket answer TicketTypeRequest=Request type TicketCategory=Classificazione dei biglietti SeeTicket=See ticket TicketMarkedAsRead=Ticket has been marked as read TicketReadOn=Read on TicketCloseOn=Data di chiusura MarkAsRead=Mark ticket as read TicketHistory=Ticket history AssignUser=Assegna all'utente TicketAssigned=Ticket is now assigned TicketChangeType=Change type TicketChangeCategory=Change analytic code TicketChangeSeverity=Cambia gravità TicketAddMessage=Aggiungi un messaggio AddMessage=Aggiungi un messaggio MessageSuccessfullyAdded=Ticket added TicketMessageSuccessfullyAdded=Messaggio aggiunto con successo TicketMessagesList=Message list NoMsgForThisTicket=No message for this ticket TicketProperties=Classification LatestNewTickets=Latest %s newest tickets (not read) TicketSeverity=Gravità ShowTicket=See ticket RelatedTickets=Ticket correlati TicketAddIntervention=Crea intervento CloseTicket=Chiudi|Risolvi ticket AbandonTicket=Abbandonare il biglietto CloseATicket=Chiudi|Risolvi un ticket ConfirmCloseAticket=Confirm ticket closing ConfirmAbandonTicket=Confermi la chiusura del biglietto allo stato 'Abbandonato' ConfirmDeleteTicket=Please confirm ticket deleting TicketDeletedSuccess=Ticket deleted with success TicketMarkedAsClosed=Ticket marked as closed TicketDurationAuto=Calculated duration TicketDurationAutoInfos=Duration calculated automatically from intervention related TicketUpdated=Ticket updated SendMessageByEmail=Send message by email TicketNewMessage=New message ErrorMailRecipientIsEmptyForSendTicketMessage=Il destinatario è vuoto. Nessuna email inviata TicketGoIntoContactTab=Please go into "Contacts" tab to select them TicketMessageMailIntro=Introduction TicketMessageMailIntroHelp=Questo testo viene aggiunto solo all'inizio dell'email e non verrà salvato TicketMessageMailIntroLabelAdmin=Introduction to the message when sending email TicketMessageMailIntroText=Buongiorno,<br>Abbiamo risposto alla sua richiesta. Messaggio:<br> TicketMessageMailIntroHelpAdmin=This text will be inserted before the text of the response to a ticket. TicketMessageMailSignature=Firma TicketMessageMailSignatureHelp=This text is added only at the end of the email and will not be saved. TicketMessageMailSignatureText=<p>Sincerely,</p><p>--</p> TicketMessageMailSignatureLabelAdmin=Firma dell'email di risposta TicketMessageMailSignatureHelpAdmin=Questo testo verrà inserito dopo il messaggio di risposta TicketMessageHelp=Only this text will be saved in the message list on ticket card. TicketMessageSubstitutionReplacedByGenericValues=Substitutions variables are replaced by generic values. TimeElapsedSince=Time elapsed since TicketTimeToRead=Time elapsed before read TicketTimeElapsedBeforeSince=Tempo trascorso prima/da allora TicketContacts=Contacts ticket TicketDocumentsLinked=Documenti collegati al ticket ConfirmReOpenTicket=Confermi la riapertura di questo ticket? TicketMessageMailIntroAutoNewPublicMessage=A new message was posted on the ticket with the subject %s: TicketAssignedToYou=Ticket assegnato TicketAssignedEmailBody=You have been assigned the ticket #%s by %s MarkMessageAsPrivate=Mark message as private TicketMessagePrivateHelp=This message will not display to external users TicketEmailOriginIssuer=Issuer at origin of the tickets InitialMessage=Initial Message LinkToAContract=Collega ad un contratto TicketPleaseSelectAContract=Seleziona un contratto UnableToCreateInterIfNoSocid=Can not create an intervention when no third party is defined TicketMailExchanges=Mail exchanges TicketInitialMessageModified=Initial message modified TicketMessageSuccesfullyUpdated=Message successfully updated TicketChangeStatus=Modifica stato TicketConfirmChangeStatus=Confirm the status change: %s ? TicketLogStatusChanged=Status changed: %s to %s TicketNotNotifyTiersAtCreate=Not notify company at create Unread=Unread TicketNotCreatedFromPublicInterface=Non disponibile. Il ticket non è stato creato dall'interfaccia pubblica. ErrorTicketRefRequired=È richiesto il nome di riferimento del biglietto # # Logs # TicketLogMesgReadBy=Ticket %s read by %s NoLogForThisTicket=No log for this ticket yet TicketLogAssignedTo=Ticket %s assigned to %s TicketLogPropertyChanged=Ticket %s modified: classification from %s to %s TicketLogClosedBy=Ticket %s closed by %s TicketLogReopen=Ticket %s re-opened # # Public pages # TicketSystem=Ticket system ShowListTicketWithTrackId=Visualizza l'elenco dei ticket dall'ID traccia ShowTicketWithTrackId=Display ticket from track ID TicketPublicDesc=You can create a support ticket or check from an existing ID. YourTicketSuccessfullySaved=Ticket has been successfully saved! MesgInfosPublicTicketCreatedWithTrackId=Un nuovo ticket è stato creato con ID: %s e Rif: %s. PleaseRememberThisId=Conserva il numero di richiesta, potrebbe essere utile per risalire velocemente al suo ticket. TicketNewEmailSubject=Conferma creazione ticket - Rif. %s (Numero ID della richiesta: %s) TicketNewEmailSubjectCustomer=Nuovo ticket di supporto TicketNewEmailBody=Questa email automatica conferma che è stato registrato un nuovo ticket TicketNewEmailBodyCustomer=This is an automatic email to confirm a new ticket has just been created into your account. TicketNewEmailBodyInfosTicket=Informazioni utili per tua richiesta TicketNewEmailBodyInfosTrackId=Numero ID della tua richiesta: %s TicketNewEmailBodyInfosTrackUrl=Puoi seguire l'avanzamento del ticket cliccando il link qui sopra TicketNewEmailBodyInfosTrackUrlCustomer=You can view the progress of the ticket in the specific interface by clicking the following link TicketEmailPleaseDoNotReplyToThisEmail=Please do not reply directly to this email! Use the link to reply into the interface. TicketPublicInfoCreateTicket=Questo modulo consente di registrare un ticket di supporto nel nostro sistema di gestione ticketing. TicketPublicPleaseBeAccuratelyDescribe=Descrivi il problema dettagliatamente. Fornisci più informazioni possibili per consentirci di identificare la tua richiesta. TicketPublicMsgViewLogIn=Inserisci qui il numero della sua richista ID TicketTrackId=Public Tracking ID OneOfTicketTrackId=One of your tracking ID ErrorTicketNotFound=Richiesta numero ID %s non trovata! Subject=Oggetto ViewTicket=Vedi ticket ViewMyTicketList=Vedi l'elenco dei miei ticket ErrorEmailMustExistToCreateTicket=Error: email address not found in our database TicketNewEmailSubjectAdmin=Nuovo ticket creato - Rif. %s (ID biglietto pubblico %s) TicketNewEmailBodyAdmin=<p>Ticket has just been created with ID #%s, see information:</p> SeeThisTicketIntomanagementInterface=See ticket in management interface TicketPublicInterfaceForbidden=The public interface for the tickets was not enabled ErrorEmailOrTrackingInvalid=Numero richiesta ID o email errata OldUser=Old user NewUser=Nuovo utente NumberOfTicketsByMonth=Numero di ticket per mese NbOfTickets=Number of tickets # notifications TicketNotificationEmailSubject=Ticket %s updated TicketNotificationEmailBody=Questo è un messaggio automatico per confermare che il ticket %s è stato aggiornato TicketNotificationRecipient=Notification recipient TicketNotificationLogMessage=Log message TicketNotificationEmailBodyInfosTrackUrlinternal=View ticket into interface TicketNotificationNumberEmailSent=Notification email sent: %s ActionsOnTicket=Events on ticket # # Boxes # BoxLastTicket=Latest created tickets BoxLastTicketDescription=Latest %s created tickets BoxLastTicketContent= BoxLastTicketNoRecordedTickets=No recent unread tickets BoxLastModifiedTicket=Latest modified tickets BoxLastModifiedTicketDescription=Latest %s modified tickets BoxLastModifiedTicketContent= BoxLastModifiedTicketNoRecordedTickets=No recent modified tickets BoxTicketType=Distribuzione biglietti aperti per tipologia BoxTicketSeverity=Numero di ticket aperti per gravità BoxNoTicketSeverity=Nessun biglietto aperto BoxTicketLastXDays=Numero di nuovi biglietti per giorni negli ultimi %s giorni BoxTicketLastXDayswidget = Numero di nuovi biglietti per giorni negli ultimi X giorni BoxNoTicketLastXDays=Nessun nuovo biglietto negli ultimi %s giorni BoxNumberOfTicketByDay=Numero di nuovi biglietti per giorno BoxNewTicketVSClose=Numero di biglietti rispetto ai biglietti chiusi (oggi) TicketCreatedToday=Biglietto creato oggi TicketClosedToday=Biglietto chiuso oggi KMFoundForTicketGroup=Abbiamo trovato argomenti e FAQ che potrebbero rispondere alla tua domanda, grazie a controllarli prima di inviare il ticket
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